3 Ways to Thrive in a Retail Slowdown:
Strategies Successful Retailers Use, and Refuse To Share!
In this session, your audience will:
- Why cutting back on inventory selection could actually increase sales
- What pricing strategies work in this economy...it might not always
be “what's on sale”
- Cost-effective marketing strategies to keep your business on your customers’ “radar screen”
- How to develop and use a customer database for long-term growth!
- When staffing and budget restrictions collide: how to always
satisfy both sides.
Contact Anne Now
Re-Energizing Customer Retention:
Re-Charge, Re-Connect, Re-Fuel Your Business Pipeline and Employees
In this session, your audience will:
- Determine strategically hiring methods that will help you avoid
the “panic” hiring cycle
- Why a solid employee training program is your strongest competitive advantage, and if you don’t have one, how you can develop one that works!
- Learn how to effectively review and reward your employees so they become your referral engine
- Understand that customer retention begins with purpose driven, loyal employees who live and breathe your brand, day in and day out
Contact Anne Now
Boomerang Customers:
Tips to Keep Your Customers Coming Back!
In this session, your audience will:
- Discover what customers value most in their shopping experience
- The “top 10” List for Great Service - Learn the one that most companie ignore
- Understand the difference between service and trust
Contact Anne Now
Retail Business is Show Business!
Strategies That Will Keep Customers Applauding
In this session, your audience will learn:
- “Theater” techniques that will build your business
- Actors versus Employees - Recognize the difference
- Where is the Emmy! How to get a standing ovation from your customers
Contact Anne Now
Make Your Business Contagious
Drive Them to Your Business and Make That Experience Infectious!
In this session your audience will learn:
- Discover what makes your customer "look" even before they connect
with your business in person.
- Learn to "re-focus" on the 4 critical areas of your business and the one
most businesses ignore.
- Sharpen your focus on the areas of marketing, service, and creating a
customer "experience" within your business.
Develop a contagious mentality in everything you do, everyday, for every customer.
Contact Anne Now
Bullfrogs Have It Easy...
They EAT What Bugs Them!
How to Get Along with Almost Anyone Around Your Pad
In this session, your audience will learn:
- What is your behavioral style?
- Learn the communication skills to handle just about anyone
- Improve leadership and sales skills by improving personal skills
Contact Anne Now
Gen Y
How to Motivate, Manage and Sell to Them
In this session, your audience will learn:
- How to tap into the largest consumer group in U.S. history.
- Learn how to understand their impatient, de-sensitized and skeptical attitudes.
- Harness their knowledge and energy in a positive way within your business
- Discover the 6 critical traits you must know about Gen Y's that will help you manage them better and sell more to them!
Contact Anne Now
