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Published Author
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Professional Speaker & Trainer
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Past President, National Speaker’s Association’s
Pittsburgh Chapter
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Adjunct College Professor
Your Customer Service and Sales Challenges are Very Real Ones to Anne!
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How great communication skills can build your business
and the one that could ruin it if left untrained.
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How to avoid hiring the people that will never be an asset
to your company.
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Why a few “cranky customers” can be a gift to your business!
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First impressions count! How you look and sound could
send your customers out the door.
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